Toyota Avalon (XX50) 2019-2022 Service & Repair Manual: Lost Communication with Active Grille Air Shutter Module "A" Missing Message (U028487)

MONITOR DESCRIPTION

The ECM and swing grille actuator assembly (active grille air shutter ECU) send and receive signals via CAN communication.

If a communication error occurs between the ECM and swing grille actuator assembly, the ECM stores this DTC.

MONITOR STRATEGY

TYPICAL ENABLING CONDITIONS

TYPICAL MALFUNCTION THRESHOLDS

CONFIRMATION DRIVING PATTERN

HINT:

• After repair has been completed, clear the DTC and then check that the vehicle has returned to normal by performing the following All Readiness check procedure.

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• When clearing the permanent DTCs, refer to the "CLEAR PERMANENT DTC" procedure.

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1. Connect the Techstream to the DLC3.
2. Turn the power switch on (IG).
3. Turn the Techstream on.
4. Clear the DTCs (even if no DTCs are stored, perform the clear DTC procedure).
5. Turn the power switch off and wait for at least 30 seconds.
6. Turn the power switch on (IG) [A].
7. Turn the Techstream on.
8. Wait 11 seconds or more.
9. Enter the following menus: Powertrain / Engine / Trouble Codes [B].
10. Read the pending DTCs.

    HINT:

    • If a pending DTC is output, the system is malfunctioning.
    • If a pending DTC is not output, perform the following procedure.
11. Enter the following menus: Powertrain / Engine / Utility / All Readiness.
12. Input the DTC: U028487.
13. Check the DTC judgment result.

    Techstream Display	Description
    NORMAL	DTC judgment completed System normal
    ABNORMAL	DTC judgment completed System abnormal
    INCOMPLETE	DTC judgment not completed Perform driving pattern after confirming DTC enabling conditions

    HINT:

    • If the judgment result shows NORMAL, the system is normal.
    • If the judgment result shows ABNORMAL, the system is malfunctioning.
    • [A] to [B]: Normal judgment procedure.

      The normal judgment procedure is used to complete DTC judgment and also used when clearing permanent DTCs.

    • When clearing the permanent DTCs, do not disconnect the cable from the auxiliary battery terminal or attempt to clear the DTCs during this procedure, as doing so will clear the universal trip and normal judgment histories.

CAUTION / NOTICE / HINT

NOTICE:

• Vehicle Control History may be stored in the hybrid vehicle control ECU assembly if the engine is malfunctioning. Certain vehicle condition information is recorded when Vehicle Control History is stored. Reading the vehicle conditions recorded in both the Freeze Frame Data and Vehicle Control History can be useful for troubleshooting.

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  (Select Powertrain in Health Check and then check the time stamp data.)

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• If any "Engine Malfunction" Vehicle Control History item has been stored in the hybrid vehicle control ECU assembly, make sure to clear it. However, as all Vehicle Control History items are cleared simultaneously, if any Vehicle Control History items other than "Engine Malfunction" are stored, make sure to perform any troubleshooting for them before clearing Vehicle Control History.

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HINT:

Read freeze frame data using the Techstream. The ECM records vehicle and driving condition information as freeze frame data the moment a DTC is stored. When troubleshooting, freeze frame data can help determine if the vehicle was moving or stationary, if the engine was warmed up or not, if the air fuel ratio was lean or rich, and other data from the time the malfunction occurred.

PROCEDURE

(a) Refer to the CAN Communication System.

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