Toyota Avalon (XX50) 2019-2022 Service & Repair Manual: How To Proceed With Troubleshooting

CAUTION / NOTICE / HINT

HINT:

Use the following procedure to troubleshoot the power mirror control system (for Gasoline Model with Memory).
*: Use the Techstream.

PROCEDURE

1.	VEHICLE BROUGHT TO WORKSHOP

2.	CUSTOMER PROBLEM ANALYSIS

HINT:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.

The following 5 items are important points for problem analysis:

What	Vehicle model, system name
When	Date, time, occurrence frequency
Where	Road conditions
Under what conditions?	Driving conditions, weather conditions
How did it happen?	Problem symptoms

PRE-CHECK

(a) Measure the battery voltage.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

(b) Check the fuses and relays.

(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

4.	CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Using the Techstream, check for CAN communication system DTCs.

Click here

Result	Proceed to
CAN DTCs are not output	A
CAN DTCs are output	B

GO TO CAN COMMUNICATION SYSTEM

5.	PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here

Result	Proceed to
Fault is not listed in Problem Symptoms Table	A
Fault is listed in Problem Symptoms Table	B

GO TO STEP 7

6.	OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check

Click here

(b) Terminals of ECU

Click here

(d) Inspection

7.	REPAIR OR REPLACE

8.	CONFIRMATION TEST

END

Toyota Avalon (XX50) 2019-2022 Service & Repair Manual > Adaptive Variable Suspension System: Vehicle Identification Malfunction (C1789)
DESCRIPTION When the absorber control ECU has not acquired the vehicle identification information, DTC C1789 is stored. When the vehicle identification information is correctly acquired, this DTC is cleared. Vehicle identification information is automatically acquired when the system enters test mod ...

Toyota Avalon (XX50) 2019-2022 Owners Manual