Toyota Avalon (XX50) 2019-2022 Service & Repair Manual: How To Proceed With Troubleshooting

CAUTION / NOTICE / HINT

HINT:

Use the following procedure to troubleshoot the power mirror control system (for Gasoline Model with Memory).
*: Use the Techstream.

PROCEDURE

1.	VEHICLE BROUGHT TO WORKSHOP

2.	CUSTOMER PROBLEM ANALYSIS

HINT:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.

The following 5 items are important points for problem analysis:

What	Vehicle model, system name
When	Date, time, occurrence frequency
Where	Road conditions
Under what conditions?	Driving conditions, weather conditions
How did it happen?	Problem symptoms

PRE-CHECK

(a) Measure the battery voltage.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

(b) Check the fuses and relays.

(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

4.	CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Using the Techstream, check for CAN communication system DTCs.

Click here

Result	Proceed to
CAN DTCs are not output	A
CAN DTCs are output	B

GO TO CAN COMMUNICATION SYSTEM

5.	PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here

Result	Proceed to
Fault is not listed in Problem Symptoms Table	A
Fault is listed in Problem Symptoms Table	B

GO TO STEP 7

6.	OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check

Click here

(b) Terminals of ECU

Click here

(d) Inspection

7.	REPAIR OR REPLACE

8.	CONFIRMATION TEST

END

Toyota Avalon (XX50) 2019-2022 Owners Manual > Steps to take in an emergency: If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs adjustment or repair. Contact your Toyota dealer as soon as possible. Visible symptoms Fluid leaks under the vehicle. (Water dripping from the air conditioning after use is normal.) Flat-looking tires or uneven tire wear Engin ...