Toyota Avalon (XX50) 2019-2022 Service & Repair Manual: How To Proceed With Troubleshooting

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the vehicle proximity notification system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

NEXT

2.

CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points for problem analysis:

    What

    Vehicle model, system name

    When

    Date, time, occurrence frequency

    Where

    Road conditions

    Under what conditions?

    Driving conditions, weather conditions

    How did it happen?

    Problem symptoms

NEXT

3.

PRE-CHECK

(a) Measure the auxiliary battery voltage with the power switch off.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

(b) Check the fuses and relays.

(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

NEXT

4.

CHECK CAN COMMUNICATION SYSTEM*

(a) Using the Techstream, check for CAN communication system DTCs.

Click here

Result

Proceed to

CAN DTCs are not output

A

CAN DTCs are output

B

B

GO TO CAN COMMUNICATION SYSTEM

A

5.

CHECK LIGHTING SYSTEM

(a) Check if the lighting system is functioning normally.

for HV Model with Cornering Light: Click here

for HV Model without Cornering Light: Click here

Result

Proceed to

Lighting system is functioning normally

A

Lighting system is not functioning normally

B

B

GO TO LIGHTING SYSTEM

A

6.

CHECK METER / GAUGE SYSTEM*

(a) Using the Techstream, check if the meter/gauge system is functioning normally.

Click here

Result

Proceed to

No vehicle speed signal is mistakenly received

A

A vehicle speed signal is mistakenly received

B

B

GO TO METER / GAUGE SYSTEM

A

7.

CHECK HYBRID CONTROL SYSTEM

(a) Check whether the hybrid control system is functioning normally.

Click here

Result

Proceed to

Hybrid control system is functioning normally

A

Hybrid control system is not functioning normally

B

B

GO TO HYBRID CONTROL SYSTEM

A

8.

CHECK FOR DTC*

(a) Check for DTCs.

Body Electrical > Vehicle Proximity Notification System > Trouble Codes

Result

Proceed to

DTCs are not output

A

DTCs are output

B

B

GO TO DIAGNOSTIC TROUBLE CODE CHART

A

9.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here

Result

Proceed to

Fault is not listed in Problem Symptoms Table

A

Fault is listed in Problem Symptoms Table

B

B

GO TO PROBLEM SYMPTOMS TABLE

A

10.

OVERALL ANALYSIS AND TROUBLESHOOTING

(a) Operation Check.

Click here

(b) Data List / Active Test

Click here

(c) Terminals of ECU

Click here

(d) Inspection

NEXT

11.

REPAIR OR REPLACE

NEXT

12.

CONFIRMATION TEST

NEXT

END

    Dtc Check / Clear

    Operation Check

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