DESCRIPTION In cases where the doors locked or unlocked by themselves even though a door lock or unlock operation was not performed, a vehicle malfunction, accidental operation by the customer or a passenger, or environmental factors should all be considered as a possible cause. By using the operation history, the possible causes of the malfunction can be narrowed down, enabling the problem to be solved by repair or replacement, or by explaining to the customer how environmental factors affect the operation. CAUTION / NOTICE / HINT NOTICE:
PROCEDURE
(a) Confirm the vehicle symptoms.
(a) Use the Techstream to check the door lock operation history around the time the customer reported the malfunction to have occurred. (1) Connect the Techstream to the DLC3. (2) Turn the engine switch on (IG). (3) Turn the Techstream on. (4) Enter the following menus: Body Electrical / Main Body / Utility / Operation History. Body Electrical > Main Body > Utility
(5) Read the Operation History according to the display on the Techstream. (6) Check if there is operation history around the time that the customer reported the malfunction to have occurred, and perform an operation check. Click here
(a) If the problem symptoms could not be reproduced, explain to the customer the details of the door lock operation history such as the signal timings of the multiplex network master switch assembly, key, etc. Click here OK: Cause was identified
(a) Use the Techstream to check the door unlock operation history around the time the customer reported the malfunction to have occurred. (1) Connect the Techstream to the DLC3. (2) Turn the engine switch on (IG). (3) Turn the Techstream on. (4) Enter the following menus: Body Electrical / Main Body / Utility / Operation History. Body Electrical > Main Body > Utility
(5) Read the Operation History according to the display on the Techstream. (6) Check if there is operation history around the time that the customer reported the malfunction to have occurred, and perform an operation check. Click here
(a) Use the Techstream to check the door unlock operation history around the time the customer reported the malfunction to have occurred. (1) Connect the Techstream to the DLC3. (2) Turn the engine switch on (IG). (3) Turn the Techstream on. (4) Enter the following menus: Body Electrical / Main Body / Utility / Operation History. Body Electrical > Main Body > Utility
(5) Read the Operation History according to the display on the Techstream. (6) Check if there is operation history around the time that the customer reported the malfunction to have occurred, and perform an operation check. Click here
(a) If the problem symptoms could not be reproduced, explain to the customer the details of the door lock operation history such as the signal timings of the multiplex network master switch assembly, key, etc. Click here OK: Cause was identified
(a) Use the Techstream to check the door lock operation history around the time the customer reported the malfunction to have occurred. (1) Connect the Techstream to the DLC3. (2) Turn the engine switch on (IG). (3) Turn the Techstream on. (4) Enter the following menus: Body Electrical / Main Body / Utility / Operation History. Body Electrical > Main Body > Utility
(5) Read the Operation History according to the display on the Techstream. (6) Check if there is operation history around the time that the customer reported the malfunction to have occurred, and perform an operation check. Click here
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Toyota Avalon (XX50) 2019-2022 Service & Repair Manual > Audio And Visual System(for Gasoline Model): Sound of Portable Player cannot be Heard from Speakers or Sound is Low
PROCEDURE 1. CHECK PORTABLE PLAYER SETTINGS (a) Check the portable player settings. (1) Check that the volume is not set to "0". (2) Check that mute is off. (b) Check that the sound of the portable player can be heard from the speakers. OK: Sound of the portable player can be heard from the speakers ...