Toyota Avalon (XX50) 2019-2022 Service & Repair Manual: Cellular Phone Registration Failure

CAUTION / NOTICE / HINT

NOTICE:

• Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

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• When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
  • A communication malfunction DTC may be stored.
  • The radio and display receiver assembly may not operate normally.

PROCEDURE

(a) Check that the vehicle and cellular phone meet the following conditions:

NOTICE:

If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.

• The cellular phone is "Bluetooth" compatible.

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• "Bluetooth" setting of the cellular phone is on.
• Operating system and software of the cellular phone are the latest versions.
• There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.
• The "Wi-Fi" setting of the cellular phone is off.
• The "Wi-Fi" tethering setting of the cellular phone is off.

(b) Register the cellular phone again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

A

END

B

(a) Restart the cellular phone.

(b) Turn the engine switch off.

(c) Turn the engine switch on (ACC).

(d) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

A

END

B

(a) Place the cellular phone close to the radio and display receiver assembly.

(b) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

A

END

B

(a) Clear all "Bluetooth" devices registered to the cellular phone and the radio and display receiver assembly.

(b) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

A

END

B

(a) Restart the cellular phone.

(b) Turn the engine switch off.

(c) Turn the engine switch on (ACC).

(d) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

A

END

B

(a) Check if the cellular phone can be registered normally to another "Bluetooth" compatible vehicle of the same model.

HINT:

• Make sure to obtain the customer's permission to perform this procedure.
• After the inspection, clear the registered information and usage history acquired during the inspection.
• If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

A

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

B

(a) Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.

HINT:

• Make sure to obtain the customer's permission to perform this procedure.
• After the inspection, clear the registered information and usage history acquired during the inspection.
• If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

A

END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)

B

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY