CAUTION / NOTICE / HINT HINT: *: Use the Techstream. PROCEDURE
| 1. |
VEHICLE BROUGHT TO WORKSHOP |
|
NEXT |
 | |
| 2. |
CUSTOMER PROBLEM ANALYSIS |
HINT:
- In troubleshooting, confirm that the problem symptoms have been
accurately identified. Preconceptions should be discarded in order to
make an accurate judgment. To clearly understand what the problem
symptoms are, it is extremely important to ask the customer about the
problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points for problem analysis:
|
What |
Vehicle model, system name |
|
When |
Date, time, occurrence frequency |
|
Where |
Road conditions |
|
Under what conditions? |
Running conditions, driving conditions, weather conditions
|
|
How did it happen? |
Problem symptoms |
|
NEXT | |
| |
| 3. |
INSPECT BATTERY VOLTAGE | (a) Measure the battery voltage.
Standard Voltage: 11 to 14 V If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
|
NEXT | |
| |
| 4. |
INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* |
(a) Check if CAN communication DTCs are output. Click here
 |
Result | Proceed to | |
CAN communication DTCs are not output. |
A | | CAN communication DTCs are output. |
B |
| B |
 | GO TO CAN COMMUNICATION SYSTEM |
|
A | |
| |
HINT: Refer to DTC Check / Clear.
Click here
| Result |
Proceed to | | DTCs are not output. |
A | | DTCs are output. |
B |
| B |
| GO TO DTC CHART |
|
A | |
| |
| 6. |
REFER TO PROBLEM SYMPTOMS TABLE | HINT:
Refer to Problem Symptoms Table. Click here
|
Result | Proceed to | |
Malfunctioning parts are not confirmed. |
A | | Malfunctioning parts are confirmed. |
B |
| B |
| GO TO STEP 12 |
|
A | |
| |
| 7. |
OVERALL ANALYSIS AND TROUBLESHOOTING* |
HINT: Refer to Data List / Active Test. Click here
|
Result | Proceed to | |
Malfunctioning parts are not confirmed. |
A | | Malfunctioning parts are confirmed. |
B |
| B |
| GO TO STEP 12 |
|
A | |
| |
HINT: Refer to Terminals of ECM.
Click here
| NG |
| GO TO STEP 12 |
|
OK | |
| |
| 9. |
CHECK FOR INTERMITTENT PROBLEMS | HINT:
Refer to Symptom Simulation. Click here
|
NEXT | |
| |
| 10. |
CONDUCT PARTS INSPECTION |
|
NEXT | |
| |
|
NEXT | |
| |
|
NEXT | |
| |
| 13. |
CONDUCT CONFIRMATION TEST |
| NEXT |
| END | | 
